Leis asks the annoying human questions. Grant asks the annoying technical ones.
Start with the problem
We don’t start with the technology. Usually it’s something that makes us both say, “Surely there’s a better way?” If we can’t explain the problem in a sentence, we’re not ready to build.
Private by default
If it touches your health or your life, privacy isn’t something we bolt on later. We think about it from the start. Where we can build things so we can’t see your data, we do. That’s not a policy. It’s how we build.
No startup theatre
No growth hacks. No selling data. No pretending everything is going to “revolutionise” the world. We use AI where it genuinely helps. People still make the decisions.
Roughly, it goes like this.
The itch
Something isn’t working. For a patient, a member, a team, whoever. We try to write the problem down in one sentence.
The human questions
Leis asks who this is actually for, what they’re trying to do, and where the current system gets in their way.
The technical questions
Grant asks what needs to happen behind the scenes, what must never leak, and what could break.
Build small
A working version in real hands, early. Not six months of building before anyone gets to touch it. Useful over clever.
Keep it working
Fix what people trip on. Ship fewer things and keep them running.